Michele Rouse Administrative Virtual Assistant (“Michele Rouse”) is an administrative virtual assistant business catering to small and medium businesses, particularly the legal sector in Ontario. Your privacy is very important to me and I am committed to protecting your privacy. This website will never sell or give your private, personal information to any other entity and I will, to the best of my ability, do everything within my power to protect all digital information you share with me. By using this website, you hereby consent to the Disclaimer and agree to all terms, policies and conditions.
PRIVACY LEGISLATION
Since January 1, 2004, all businesses must comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”). The business must obtain an individual’s consent when they collect, use or disclose that individual’s personal information. People have the right to access their personal information held by an organization. They also have the right to challenge its accuracy.
WHAT PERSONAL INFORMATION DO I COLLECT?
PIPEDA defines personal information as age, name, ID numbers, income, ethnic origin, blood type, opinions, social status, disciplinary actions, employee files and more.
What’s not included under PIPEDA is business contact information such as an employee’s name, title, business address, and phone and fax numbers.
MICHELE ROUSE ADMINISTRATIVE VIRTUAL ASSISTANT collects only necessary information to identify you, to contact you and to be able to invoice you.
CONSENT TO COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION
You expressly consent and agree that by submitting personal information to Michele Rouse Administrative Virtual Assistant, I may collect, use and disclose such personal information according to this Privacy Policy and as permitted by law. You may, at any time on reasonable notice, withdraw your consent by contacting me. If you do so, I may not be able to continue to provide my services for you. Generally, I collect your personal information directly from you at the start of our relationship and only by lawful means.
USE OF PERSONAL INFORMATION
I use your personal information in order to provide my services to you, to issue invoices or accounts, to maintain my client database and to include you in any work developments. I will not disclose your personal information without your consent, under any circumstances, except where provided by law. Should any of your personal information change during our time together, please advise me and I will update my records.
My website may contain links to other sites from time to time, which are not governed by this Privacy Policy. Like most other commercial websites, I may monitor traffic patterns, site usage and related site information. My website service will automatically collect certain information, like IP addresses and we may use a browser feature called a “cookie” to optimize your visit to my website. You may set your browser to turn cookies off whenever you visit any website. I do not link your IP address or cookies to other identifiable personal information.
SAFEGUARDS TO KEEP YOUR PERSONAL INFORMATION SECURE
I will take all reasonable precautions to ensure your personal information is protected against loss, theft, misuse, unauthorized access or disclosure. Steps taken to protect your personal information include restricted file access to personal information; security software and firewalls to prevent unauthorized computer access; and internal passwords and password software or security protocols that restrict access to my electronic files.
ACCESS TO YOUR PERSONAL INFORMATION
You have a right to request access to your personal information. If the requested information would disclose personal information about another individual then your access may be limited or denied. To request access or to amend your personal information, please contact me and I will respond within 30 days of receipt of your written request.
AFFILIATE NOTICE
This website may, from time to time, endorse various products and/or services that I believe will benefit you. It may be that this website and its owner will receive compensation for these endorsements should you choose to purchase said products or services through my site. In fact, in such cases, you should assume that I am an affiliate and will be compensated. Having said that, I will only endorse products and/or services in which I strongly believe, or which I have used myself. By using this website, you hereby consent to the Disclaimer and agree to all terms, policies and conditions.
Refund
Returns and refunds for products or services purchased from affiliates of this website will be handled under the terms and conditions outlined by said affiliate.
PRODUCTS
For products purchased directly from this website, we offer a 30-day 100% money-back guarantee. If you are dissatisfied with any of my products, please use my Contact Page to let me know.
SERVICES
Any Administrative or other services provided by myself are non-refundable. However, because of the personal nature of these services, I promise to do everything within my power to guarantee your satisfaction. If you are dissatisfied with any of the services offered, please use my Contact Page to let me know.
ONTARIO LAW APPLIES
The laws of the Province of Ontario and the laws of Canada applicable therein govern the use of this website and the interpretation, validity and effect of this policy.
QUESTIONS
If you have any questions or concerns you can contact:
Michele Rouse
10 – 2 Lowell Avenue
St. Catharines ON L2R 2C8
mrouse3@nullcogeco.ca
Updated October 2020